At Wrappedwondersco, client pleasure is at the coronary heart of all we do. We take delight in handing over incredible leather-based jackets; however, we recognize that sometimes problems can arise. Our go-back and refund system is designed to be fair, efficient, and transparent. Please evaluate the info beneath to make sure it's a clean revel in.

How to Request a Return or Refund
If you would love to request a go-back or refund, please contact us at [email protected] and include the following information:

• Your complete call and order number
• The object(s) you desire to go back
• A quick clarification of the cause for the go-back (e.g., faulty product, incorrect object, undelivered order, etc.)
• Relevant images, if relevant (mainly for broken or wrong products)

Once your request is acquired, our help group will offer step-by-step commands for returning the product.

Return & Refund Scenarios

1. Defective or Damaged Items

1. If your jacket arrives broken or with production defects, please contact us within 7 days of delivery. Supporting pics are required to verify the issue. Once approved:

• An alternative jacket can be shipped at no greater cost, or
• A complete refund can be issued in your unique price method.

Refunds are processed within 7–10 business days after the returned object has been inspected.

2. Incorrect Item Received

If you acquired the incorrect jacket, notify us within 7 days of receiving the order. We will:

• Provide a pay-as-you-go go-back label for the wrong object.
• Send the suitable product as soon as the go-back is in transit.
• Process any relevant refunds within 7–10 enterprise days.

3. Undelivered Orders

If your order has now no longer arrived inside the predicted transport timeframe, contact us immediately. We will:

• Investigate the problem with the transport provider.
• If shown undelivered, provide either a complete refund or an alternative shipment — primarily based totally on your preference.

4. Order Cancellation

You can also additionally cancel your order within 24 hours of placing it. To do so, e-mail [email protected] as quickly as possible. If approved:

• A complete refund can be issued within 5–7 business days.

Cancellations asked for after 24 hours won't be processed if the order has already been fulfilled or shipped.

Return Window
All go-back requests have to be initiated within 7 calendar days of delivery. After this window has passed, we unluckily can't give you a go-back or trouble a refund.

Refund Timeline
Once your return is acquired and inspected, we can process your refund within 7–10 business days. The refunded quantity can be credited in your unique shape of price. Processing instances can also additionally range to barely, relying on your economic institution.